Things to remember before setting up this printer:

  1. This printer works a bit different than a regular LAN printer as it is a Wi-fi Based Printer.
  2. The latest wire frame initiates the printer on 'Access Point' mode and the WPS Mode will not work. Do a self test in order to check the Mode (Steps to do the self test mentioned below)
  3. In case the following mentioned steps do not work please follow the steps below and re-initiate the steps:



Setting up a Star TSP100III (WLAN) on your iPad

The Star TSP100III WLAN model connects wirelessly to your internet router and provides wireless receipt printing from your iPad.

Setting up your Star TSP100III involves the following steps:

  1. Connecting your printer
  2. Inserting your paper roll
  3. Connecting your printer to your wireless network
    • Connect by WPS
    • Connect by AP network mode
  4. Assigning your printer to your Retail account
  5. Printing a test receipt

NOTE: Like the Star TSP100 model, the Star TSP100III can also provide wireless receipt printing by connecting directly to your internet router with an ethernet cord.

1. Connecting your printer

  1. Connect the power cord to your printer and an electrical outlet.
  2. Turn on the printer and wait for the blue Readylight to become solid.

     

 

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2. Inserting your paper roll

  1. To open the printer's lid, push the latch on the right away from you and lift the lid upwards.
  2. Insert the paper roll in the orientation below.
  3. Pull the paper out past the cutter at the front of the printer.
  4. Push the liddown to snap the latch shut.

     

 

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3. Connecting your printer to your wireless network 

The simplest way to connect your printer to your wireless network is by WPS. If your router does not support WPS, you can connect by the AP network mode.

Connect by WPS

  1. On the back of your printer, press and hold the red PAIR button until the blue Ready light in front of the printer starts blinking.
  2. On your router, press the wps_logo_small.png (WPS) button.

    NOTE: Step 1 and 2 need to be done within 30 seconds of each other.

  3. Once the connection between your printer and router is established, the Ready light will be solid and your Network Configuration and Current IP Parameters Statuswill print automatically.

    NOTE: If a connection is not established after repeating steps 1-3, refer to Star Micronic's FAQ - Cannot connect to network article.

  4. Under Current IP Parameters Status, take note of the IP Address. This is your printer's new dynamic IP address.

Connect by AP network mode

Connecting your printer to your computer by the AP network mode involves:

  1. Printing your Network Configuration and Current IP Parameters.
  2. Setting your wireless LAN settings.

1. Printing your Network Configuration and Current IP Parameters

  1. To turn off your printer, press the power switch on the left.
  2. While you printer is off, press and hold the FEED button on the front of your printer.
  3. Still holding on the FEED button, turn on your printer using the same power switch.
  4. Once your Network Configuration and Current IP Parameters Status print successfully, release the FEED button.
  5. Under Network Configuration, take note of the SSID. This is you printer's name.
  6. Under Current IP Parameters Status, take note of the IP Address. This is your printer's default static IP address.

     

 

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 2. Setting your wireless LAN settings

  1. From you iPad, tap Settings.
  2. From the left menu, tap Wi-Fi.
  3. On the right, under Devices, select your printer's name.
  4. In the new window, tap Join Anyway.
  5. On the border of your iPad screen, press the home button.
  6. Tap on Safari.
  7. In the address bar, enter your printer's default static IP address.
  8. From the left menu, tap Login.
  9. In the new Authentication Required window, enter the following:
    • User Name: root 
    • Password: public
    • tap OK.
  10. To close the new security window, tap Cancel.
  11. From the left menu, Select 'Infrastructure Mode' tap WLAN Settings and enter the following:
    • SSID: your Wi-Fi network's name.
    • Security: WPA2/AES.
    • Security Key: your Wi-Fi network's password.
    • Tap Submit.
  12. In the new Saved Password? window, tap Not Now.
  13. From the left menu, tap the flashing red Save section and select the following:
    • select Save > Configuration printing > Restart device.
    • tap Execute.
  14. From the automatic printout, Under Current IP Parameters Status, take note of the IP Address. This is your printer's new dynamic IP address.
  15. On the border of your iPad screen, press the home button.
  16. Tap on Settings.
  17. From the left menu, tap Wi-Fi.
  18. On the right, select your Wi-Fi network's name.

     

 

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4. Assigning your printer to your Retail account

Depending on if your iPad automatically detects your receipt printer, you can assign your printer from the automatically detected list or manually add it using its IP address.

Assigning an automatically detected printer

  1. Open your Retail POS app.
  2. From the main menu, tap the receipt printer icon.
  3. On the Printer settings screen, tap your printer from the list to assign it to your device.
  4. Optionally, select Automatically Print Receipt if you want a receipt to print automatically when you tap the Finish Sale button. Otherwise, you'll have to manually tap Print Receipt after finishing a sale.
  5. From the main menu, ensure the receipt printer status icon is green.

 

startsp100w_manually.png

 

Assigning a manually added printer

Before you begin, you will need your printer's IP Address which should have printed automatically in section 3. Connecting your printer and iPad to your network.

If you need to manually printer your IP Address, start by turning your printer off. Then while pressing and holding the Feed button, turn the printer back on until your IP Address prints. This usually takes a few seconds. 

  1. Open your Retail POS app.
  2. From the main menu, tap the receipt printer icon.
  3. On the Printer settings screen, tap Add a LAN/WiFi Receipt Printer...
  4. From the list, select your printer's model
  5. Enter your printer's Description and IP Address and tap Add.
  6. Optionally, select Automatically Print Receipt if you want a receipt to print automatically when you tap the Finish Sale button. Otherwise, you'll have to manually tap Print Receipt after finishing a sale.
  7. From the main menu, ensure the receipt printer status icon is green.

 

startsp100_1.png

 

NOTE: To delete a manually added printer, from the list of printers, swipe your printer's name to the left and tap Delete.

5. Printing a test receipt


  1. From the main menu, tap Sales History.
  2. From the list, tap a completed sale.
  3. Tap Receipt Options > Print Receipt.

 

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