The Add Supplier Return page enables you to process a return for the selected purchase order, including purchase orders with added cost lines.
Use the action cog to check or uncheck the Return checkbox for all lines.
|Refund - same supplier||The purchase costs will be added to the supplier return.|
|Refund - different supplier||A supplier credit note is created.||
|Write-off - same supplier or different supplier||A supplier return journal is created.||
If you want to return a product where the cost has changed from the purchase cost, it can result in some left over value or residual value. Residual value can occur if:
Complete the following steps to adjust the residual value and then create the supplier return: