Basic Vend troubleshooting checklist
If Vend or any hardware is not working as intended, you should first perform these simple troubleshooting steps:
- Check if you have a working internet connection and your device is connected to it by going into the iPad settings > WiFi.
- Check if your iPad is connected to the mPOP ( Cash drawer ) by going in to the iPad settings > Bluetooth > check if mpop is connected.
- Check if the cash drawer has been accidentally removed from Vend by opening the Vend app on the iPad > opening the side menu > settings > hardware > there should be mPOP on the right.
- Finally, you can follow this video which shows you how to pair your iPad to your mPOP cash register.
HTTP Basic Auth deprecation
Note: If you're not a developer and you don't have any integrations/addons then you probably don't need to worry about this! If you're unsure, read on to learn more. What is HTTP Basic Authentication? HTTP Basic Authentication is a mechanism used to ...
Setting up promo codes for Basic promotion in Vend
Vend's new Promo Codes feature is an extension to their Promotion's feature which will let you set up Promo Codes to offer your customers discounts on all or selected products in your store. Important: Promo Codes are only available for retailers ...
Troubleshooting the Vend - Xero integration
Go to the register closure, purchase orders or on-account sales - If the sale has not synced the Xero logo in front of the report name is red then - First, click on the red Xero logo. 1. Did the transaction send (logo go blue)? Yes: You're all good! ...
Client Retail Checklist
Sr. No. Tasks 1. OPERATIONAL - CLOSING REGISTER CHECKLIST: Close/Void all parked sales Ensure all petty cash transactions have been entered correctly Print Z report from your credit card machine to ensure totals match those in Lightspeed Retail Enter ...
Reporting in Vend
This article includes: Creating a Report in Vend Report Groups Sales Reports Payment Reports Inventory Reports Gift Card Reports Store Credit Reports Tax Reports Report Types Measure Date Range Filters Advanced Reporting Options The Retail Dashboard ...