How to change my Vend plan?

How to change my Vend plan?

How to change my Vend plan?

Important Note:

You can change your pricing plan, either by upgrading or downsizing, at any time. For simplicity, it is easiest to change your plan at the end of your billing cycle (monthly or annually).

If you change pricing plan part way through a month (or year, for annual billing), your pricing will be prorated. Your billing date will also change to the date you initiated the pricing plan change. This can look pretty confusing on your bill.

This is what happens:

  • When you change your pricing plan, Vend restarts your billing from the day you make the change.
  • Any remaining days from your previous month (or year, for annual billing) are shown as a credit adjustment on your invoice.
  • The charges for the next full month (or year, for annual billing) on your new plan are added to your invoice.
  • Your bill total = full new charge - amount credited.
  • Payment will be taken the day you make the change.


Steps

  1. Click Setup
  2. Click Billing
  3. Click View our Pricing Plans
  4. Click Select Plan on the plan you want to switch to
  5. Scroll down to 'Billing' and click on Annual Billing or Monthly Billing 
  6. Click Switch Plan
    • Related Articles

    • Vend Integration Guide

        Important notice These details are accurate at the time of writing this Help file. However, from time to time Vend may make further changes that are unknown to Unleashed.When importing products from Vend, Unleashed will also pull across Stock On ...
    • Activating, Billing, and Cancelling Vend

      I want to activate my account Awesome! If you've made any trial sales before activating your account, you may want to delete these. Contact our Support Team for assistance completing this, so we can make sure you don't delete the wrong things ...
    • User Roles and Permissions in Vend

      User roles Viewing user permissions Customising your user roles with advanced user permissions Available customisation options In Vend, you have three different roles to assign to your users. The admin, the manager and the cashier. By default, the ...
    • Running Sales and Promotions using Price Books

      Price books are a feature in Vend that enable you to offer special pricing and loyalty amounts. These can be restricted to certain customer groups or outlets, enabling you to have sophisticated pricing strategies for your store. You can also automate ...
    • Putting your Vend Plan on Hold ("On Ice")

      Putting your Vend Plan on Hold ("On Ice") Vend’s pricing plans have been updated Please note that Vend’s pricing plans have been updated. If you’re looking to reactivate your account that was On-Ice, you will need to upgrade to one of our latest ...