In retail, there are times when a customer requests a product that is not currently in stock. To manage these situations, Lightspeed X Series offers the Special Order feature. A special order allows you to place an order for a specific customer and fulfill it once the stock arrives, ensuring better customer satisfaction and smoother inventory tracking.
This feature is particularly helpful when:
A customer wants a product that you do not have on hand.
You want to tie the order directly to a customer for follow-up.
You need a structured way to manage out-of-stock items.
Benefits of Special Orders
Helps capture sales opportunities even when stock is unavailable.
Keeps customer expectations clear by linking the product to their order.
Ensures accurate tracking of back-ordered items.
Provides seamless fulfillment once the product arrives.
The Special Order feature in Lightspeed X Series helps retailers capture sales opportunities that would otherwise be lost due to out-of-stock items. By linking orders to customers and allowing flexible payment options, it ensures smooth handling of customer requests while keeping inventory accurate.
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