Lightspeed R Series | Special Order

Lightspeed R Series | Special Order

In retail, there are times when a customer requests a product that is not currently in stock. To manage these situations, Lightspeed X Series offers the Special Order feature. A special order allows you to place an order for a specific customer and fulfill it once the stock arrives, ensuring better customer satisfaction and smoother inventory tracking.

This feature is particularly helpful when:

  • A customer wants a product that you do not have on hand.

  • You want to tie the order directly to a customer for follow-up.

  • You need a structured way to manage out-of-stock items.


Benefits of Special Orders

  • Helps capture sales opportunities even when stock is unavailable.

  • Keeps customer expectations clear by linking the product to their order.

  • Ensures accurate tracking of back-ordered items.

  • Provides seamless fulfillment once the product arrives.



The Special Order feature in Lightspeed X Series helps retailers capture sales opportunities that would otherwise be lost due to out-of-stock items. By linking orders to customers and allowing flexible payment options, it ensures smooth handling of customer requests while keeping inventory accurate.