Lightspeed X Series | Manual discount and sales notes

Lightspeed X Series | Manual discount and sales notes

In Lightspeed X Series, discounts and sales notes help retailers provide better customer experiences while keeping transactions accurate and transparent.

  • Manual discounts allow staff to apply one-time price reductions at the register.

  • Sales notes help capture important details about the transaction, such as customer requests or delivery instructions.

This article explains how to apply manual discounts and add sales notes during a sale in the X Series register.


Why Use Manual Discounts and Sales Notes?

  • Flexibility: Easily adjust pricing to honor promotions or resolve customer issues.

  • Transparency: Notes help provide context to sales transactions.

  • Efficiency: Sales staff can handle exceptions directly without needing back-office adjustments.


Using manual discounts and sales notes in Lightspeed X Series ensures smooth sales transactions while giving retailers flexibility and control. These tools not only improve customer service but also help maintain accurate sales records.

    • Related Articles

    • Lightspeed X Series | Pricebooks

      Price books in the Lightspeed X Series allow you to create customized pricing rules for specific customers, groups of customers, or particular time periods. Instead of manually adjusting product prices at checkout, you can set up a price book to ...
    • Lightspeed X Series | Quick Keys

      Quick Keys in the Lightspeed X Series is a powerful feature that helps speed up the checkout process by providing one-tap access to commonly used products. Whether you're managing a busy retail store or want to improve efficiency at the register, ...
    • Creating Lightspeed X Series (Vend) Account

      Being a retailer, if you are looking for a cloud-based POS, Vend is the right choice for you. Vend provides you with advanced inventory reports, real-time sales, easy accounting, and financial control. Check this video for more information.
    • Lightspeed X Series| Editing Sales

      Editing sales is essential when you need to correct mistakes, update customer information, or adjust transaction details. This guide will help you efficiently modify existing sales, ensuring your records are always accurate. Editing sales in the ...
    • Lightspeed X Series | Sales reports

      Sales reports are essential tools for any business to track performance, identify trends, and make informed decisions. In Lightspeed X Series, the Sales Reports provide a comprehensive overview of your sales activities, enabling you to monitor ...