Lightspeed X Series | Manual discount and sales notes

Lightspeed X Series | Manual discount and sales notes

In Lightspeed X Series, discounts and sales notes help retailers provide better customer experiences while keeping transactions accurate and transparent.

  • Manual discounts allow staff to apply one-time price reductions at the register.

  • Sales notes help capture important details about the transaction, such as customer requests or delivery instructions.

This article explains how to apply manual discounts and add sales notes during a sale in the X Series register.


Why Use Manual Discounts and Sales Notes?

  • Flexibility: Easily adjust pricing to honor promotions or resolve customer issues.

  • Transparency: Notes help provide context to sales transactions.

  • Efficiency: Sales staff can handle exceptions directly without needing back-office adjustments.


Using manual discounts and sales notes in Lightspeed X Series ensures smooth sales transactions while giving retailers flexibility and control. These tools not only improve customer service but also help maintain accurate sales records.