Before you configure the Unleashed integration setup, you must complete the following steps in Magento to create the Magento API Key. This is required to connect your Magento store to Unleashed.
You must have administrator access to the Magento Admin Panel.
You must have super user access to Unleashed.
This tab provides the basic overview and links to resources.
You can configure the following options.
You can configure the following options.
Field | Options | Description |
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Customer Reference |
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Guest Customer |
Use Guest Account |
All guest customers from Magento will be imported into Unleashed to a common guest customer account. Note: If your Magento store is setup to sell in multiple currencies, then you MUST add all the currencies in Unleashed, so Unleashed can set up guest accounts for each currency. For more information, see Currency Rates. |
Create Customer |
A new customer record will be created for for each guest customer. |
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Tax |
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Integration Warehouse |
The warehouses will be displayed in the drop-down list. | This option is used when you have Warehouses already set up in Unleashed. When you select your preferred Warehouse for the Magento integration, the Sales are then imported into the configured warehouse in Unleashed, and your stock on hand is exported to Magento. |
Export products |
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Export SOH quantity |
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Update customer categories | Enable this option if you want your customer types to be exported to Magento as customer categories. |
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Update product price | Enable this option if you want to sync the default sell price in Unleashed to the Price field in Magento |
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Create missing products | When sales are imported into Unleashed from Magento, and a product on that order does not already exist in Unleashed, it will be created as a simple product. |
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Multiple currency | If your Magento store is setup to sell in multiple currencies, then you MUST add all the currencies in Unleashed, so Unleashed can set up guest accounts for each currency. For more information, see Currency Rates. |
After you have finished setting up your Magento configuration, you can manage the data sync from Magento to Unleashed with the following options.
Option | Description |
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Sync all data | Transfers all SOH changes, products, and previous invoices (as Parked sales orders), from Magento to Unleashed. |
Transfer previous invoices from |
Select the date from which you want to transfer previous invoices from Magento into Unleashed as Parked sales orders. The subsequent invoices will be synced from the selected date. |
Transfer SOH changes from |
Select the date from which you want to transfer SOH changes. The subsequent SOH will be synced from the selected date. |
Find missing invoice numbers to import |
Enter the missing invoice numbers in the From/To fields, and click Find. If there are any missing invoices, they will be displayed in the Import by invoice number field. |
Import by invoice number |
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Use the Connection Log to analyse and fix errors. The logs record only the last 7 days of activity. The following filters can be used:
Error Message | Description | Resolution |
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Failed to load external entity | Unable to connect to your Magento store and the server is unable to access your file. | To fix this, refer to the following Help files: or
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Could not load the Guest Customer for Invoice |
The Guest customer record does not exist. | You must create the GUEST customer again. |
If you need more information or assistance, contact support@unleashedsoftware.com.
Click Export to export logs to a CSV, XLS, and/or XLSV file.