Managing customer accounts efficiently is crucial for maintaining positive business relationships. Unleashed offers a feature called Free Credit, which allows you to manage credit balances for customers. This feature is especially useful for handling refunds, account adjustments, or goodwill credits without tying them to specific sales invoices.
In this article, we'll walk you through:
What Free Credit is and its significance.
How to add, allocate, and manage Free Credit.
Scenarios where Free Credit is commonly used.
Best Practices
Always add a clear description when providing Free Credit for future reference.
Regularly reconcile Free Credit balances to maintain accurate financial records.
Communicate transparently with customers about their available Free Credit and its usage.
Managing credit accounts effectively ensures that your financial records remain accurate and up-to-date. By following the steps outlined in this guide, you can streamline your credit management processes in Lightspeed R Series. Credit accounts are a ...
The On-account functionality in Lightspeed X Series allows businesses to offer customers the convenience of purchasing goods or services on credit. Managing these balances effectively ensures accurate financial records and streamlined customer ...
On-account returns are crucial for businesses that offer credit accounts to their customers. They allow you to manage returns or exchanges while keeping track of any adjustments to the customer’s account balance. This ensures that your records remain ...
Creating credit accounts Credit accounts are a great way to extend credit limits to your customers. By doing so, customers can pay for sales with their credit account until their credit limit is reached. Once they've reached their credit limit, ...
How to remove manually issued store credit from a customers' balance, rather than as part of a return. There is no function in Vend to remove manually issued store credit. You will need to create a product and then 'spend' the store credit. Create a ...