Managing customer accounts efficiently is crucial for maintaining positive business relationships. Unleashed offers a feature called Free Credit, which allows you to manage credit balances for customers. This feature is especially useful for handling refunds, account adjustments, or goodwill credits without tying them to specific sales invoices.
In this article, we'll walk you through:
What Free Credit is and its significance.
How to add, allocate, and manage Free Credit.
Scenarios where Free Credit is commonly used.
Best Practices
Always add a clear description when providing Free Credit for future reference.
Regularly reconcile Free Credit balances to maintain accurate financial records.
Communicate transparently with customers about their available Free Credit and its usage.