Back-end
Limiting access to Cash Drawer
To limit the access to the Cash drawer so that employees can not open it without making a transaction, there are roles to be disabled in settings. In setting, go to Advanced Setup and then Employee Roles. Select the user for which the access needs to ...
Changing payment type for completed sales
To change the payment method for completed sales, follow the below steps: Go to Settings Go to the Utility section Click Adjust Payments Select the date or date range when the sale was done. Select the Sale ID for which you need to change the type. ...
Doing inventory counts
Doing inventory counts Use inventory counts to reconcile inventory, determine shrinkage and correct your inventory counts. You can do either full or partial counts. NOTE: An inventory count cannot be imported or merged to another count. Special ...
How to disable negative inventory on Lightspeed Retail?
To disable the negative inventory feature, head over to your settings and disable negative inventory under your optional modules. Step 1) Goto Optional Modules: Step 2) Disable the negative inventory toggle.
Importing the file
Importing items To import inventory items via our Retail Imports team, please refer to this article. This article describes how to launch the Item Import tool and import or update your items. Before you begin, however, make sure you've: Prepared your ...
Setting up the matrix items in the CSV file
Importing matrix items To import inventory items via our Retail Imports team, please refer to this article. The Item Import tool handles matrix items differently than normal singles and non-inventory items. Here is a full outline on how the Item ...
Changing passwords and PINs - Lightspeed Retail
Changing passwords and PINs In Lightspeed Retail, you can change: the employee password you use to sign in to your account. the PIN you use to unlock the Lock page. Changing your password or PIN From the main menu, click your name. Click Employee ...
Managing Consignments
In Lightspeed consignments can be managed by - Setting up consignment products as single inventory products. Seeing what you owe your consignors through reports. Setting up consignment products as single inventory products - From the main menu, go to ...
Setting up the import file
Setting up the import files To import inventory items via our Retail Imports team, please refer to this article. The Item Import tool extracts your inventory data from an import file (CSV or Excel file) that you create and then upload to the Item ...
Adding new and editing existing products in the CSV file
Formatting item import files To import inventory items via our Retail Imports team, please refer to this article. How you format your import file is dependent on if you're: Creating new items Updating existing items If you're also importing images, ...
Verifying the file before import
Verifying item import files To import inventory items via our Retail Imports team, please refer to this article. After you prepare your import file, scan the document for any erroneous data: Edit special characters, such as ☺↨♪♫♀♂¶▓ so that they ...