Troubleshooting
Why can't I delete a product?
Why can't I delete a product? Question Cannot delete a product or the edit product page give an error "A problem occurred while saving. Please fix the errors and try again" when you try to delete a product? Setup Vend for Mac and PC Answer The ...
Basic Vend troubleshooting checklist
If Vend or any hardware is not working as intended, you should first perform these simple troubleshooting steps: Check if you have a working internet connection and your device is connected to it by going into the iPad settings > WiFi. Check if your ...
User cannot see sales history in Vend Register
If you come across an issue wherein a particular user cannot see sales history on the iPad application, please complete the following steps as part of troubleshooting Please navigate to Dashboard -> Setup -> Users and untick the outlet that the user ...