Custom work order statuses in Lightspeed R Series allow you to tailor the service workflow to match your unique business processes. Whether you're repairing devices, offering tailoring services, or managing bike tune-ups, custom statuses help you and your team stay organized and keep customers informed.
Default statuses might not always reflect your specific service steps. Creating custom statuses helps you:
Better organize and manage the repair/service workflow
Track the real-time progress of jobs
Communicate service status to your team and customers
Reduce confusion and ensure consistent updates across staff
Tip: Choose status names that are clear and actionable to avoid confusion among staff.
The Service module in Lightspeed R Series is designed to help businesses manage repair orders, services, and work orders more efficiently. Activating this module allows you to streamline service workflows and improve your customer service operations ...
Work orders in the Lightspeed R Series help businesses track services, repairs, and custom jobs efficiently. Whether you're managing repairs in a bike shop or custom engravings in a jewelry store, work orders ensure that jobs are completed accurately ...
In Unleashed, Sales Order Statuses help you track and manage your sales workflow efficiently—from the moment an order is created to when it is shipped or invoiced. Creating custom sales order statuses allows your team to better reflect internal ...
Custom fields in Lightspeed R Series provide flexibility to tailor your system to fit your unique business requirements. They allow you to add extra fields to capture data not included in the default setup, such as additional product details, ...
Importing matrix items To import inventory items via our Retail Imports team, please refer to this article. In Lightspeed Retail (R Series), a Matrix item is used to manage products that come in different variations, such as size, color, or material. ...