How to rectify Xero when Vend register is closed or opened with the wrong amount
Sometimes there may a mistake when entering the opening float and closing float while opening/ closing your Vend register.
In this example, you can see that the user did not enter the AED 95 which was recieved through a sale made while closing the register.
As a result of the integration, this closure was sent over to Xero as an invoice with the incorrect information. This is what the Xero invoice looks like:
As you can see, there is an entry for the sale that was made. There is also a line created by Xero to balance out the missing cash recorded.
Since the information in the invoice is incorrect, you will not be able to reconcile this invoice.
To rectify this mistake, you will have to first edit the invoice by clicking on invoice options on the top right corner > edit.
First, delete the line that shows the shortfall of cash.
Next, click update. Now the invoice has been rectified.
When the cash has been deposited into the bank, you can go ahead and reconcile this invoice against the cash deposited.
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